Frequent questions

What are our business hours? Our team is available Monday through Friday, from 9:00 am to 6:00 pm. We're always ready to help!

How to Buy Our Products? You can purchase our products directly from our online store, Blooms & Blends Family (bbfamily.mx). We accept various payment methods, including credit and debit cards (Visa, Mastercard, American Express), PayPal, bank transfers or deposits, and Apple Pay.

Delivery times for national and international shipments? Your happiness knows no boundaries, which is why we ship our products wherever you are. Our delivery times are 5 to 7 business days after the order is placed. Pre-order orders will be shipped on the date indicated in the listing.

Do we ship to the US and Canada? For our US and Canadian communities, we offer a special service with a shipping fee of approximately $1,100 MXN.

Are you looking for us from another country? If we haven't reached your country yet, don't worry! We're working hard to get to you soon. Your wait will be worth it!

Shipping Delays: Sometimes excitement surpasses our expectations, and we experience shipping delays. But don't worry, your order is on its way. We'll keep you updated at all times.